Jetpac vs Ubigi: Which eSIM Is Better for Travelers?

Compare pricing, coverage, features, and performance analysis with our Jetpac vs Ubigi eSIM breakdown to help you choose the best travel eSIM for your next trip.

International roaming bills hitting your wallet like a freight train? Welcome to the club that nobody wants to join. As global travel picks up steam and remote work becomes the norm, staying connected abroad has shifted from luxury to necessity. Choosing the right provider, however, can feel overwhelming with so many options flooding the market.

Jetpac and Ubigi are two big players in international travel connectivity, and they each have their own pros and cons. Jetpac is all about those sweet travel perks, while Ubigi really focuses on solid offerings and top-notch 5G data. This detailed comparison will help you figure out which one is the perfect fit for your trips.

Pricing Wars: How Jetpac and Ubigi Stack Up Financially

Pricing plays a huge part in how you’ll pick your eSIM, so let’s examine the real costs you’ll encounter with each provider.

Jetpac’s Budget-Friendly Offerings

For first-time users, trying Jetpac is almost risk-free. Jetpac data packs start at 1 GB for just $1, valid for 4 days across 200+ destinations. Whether you’re going to a single country or hopping through a region like Europe, you’ll have multiple data packs of various sizes to choose from. Don’t want to worry too much about where you’re going? Try our Global eSIM for coverage across ~100 countries.

For long-term travel, Jetpac’s Global eSIMs are also perfect for extended journeys, thanks to validity periods stretching from 180 to 365 days. These long-term Global packs also come with substantially more data, ranging from 10 GB to a whopping 100 GB.

Heavy data users can also opt for unlimited packs, which offer 7-10 days of unlimited data in roughly 40 countries, including high-demand destinations like Australia, the United States, and more.

For those traveling to Japan, Jetpac also has great 5G support on top of being one of the most budget-friendly eSIM providers around. You’ll get solid 5G data with faster speeds throughout the country, whether you’re zipping through rural villages or queuing for the latest trendy cafe in Tokyo.

All data packs will be assigned to one eSIM, so you won’t have to worry about switching different eSIMs. If multiple eSIMs are more of your jam, though, don’t worry - we’ve just launched an eSIM wallet for better, centralized management.

Ubigi’s Technical Approach

Ubigi takes a different path with plans starting from about $2.90 per day for 500 MB. Their data plans range from 500 MB to 50 GB with validity periods from 1 to 365 days, with most starter data packs starting at $4.

Ubigi offers 5G coverage in more than 40 countries with high speed, ultra-connectivity, and low latency at no extra cost. This technical advantage appeals to users prioritizing cutting-edge network performance over additional travel perks. For those interested in long-term data plans, Ubigi offers monthly subscription plans for up to 12 months for select destinations as well.

Getting a Ubigi eSIM profile is free, though their data plans typically cost more than Jetpac’s offerings for users overall.

Installation and User Experience: First Impressions Matter

When you're traveling somewhere unfamiliar, you don’t want your eSIM to fail on you. Here’s how both Jetpac and Ubigi handle installation.

Jetpac’s Simplified Approach

Jetpac emphasizes ease through its “one eSIM, 200+ destinations” approach. After initial setup via app download or manual QR code installation, you won’t have to worry about installing a new eSIM. The app immediately displays your eSIM status and data consumption, with prominent top-up options on the homepage.

You can also keep track of your data usage with SMS notifications to avoid any unexpected service interruptions. The eSIM wallet gives you a complete overview of all your eSIM profiles, making it easy to manage multiple plans and see how much data you’re using.

You get to keep your eSIM profile no matter where you travel, so you won’t need to reinstall it or deal with tricky profile management.

Ubigi’s Technical Setup Process

Setting up Ubigi is easy and quick via QR code, and its user-friendly app makes it accessible to all types of users. Their technical approach ensures reliable activation across various device types.

The app features clearly laid-out real-time data tracking, top-up options, and plan switching, providing comprehensive control over your connectivity experience. You can also top up via the app.

Speed and Performance: Real-World Testing Results

Consistent performance determines whether your video conferences succeed or navigation apps function during critical moments.

Jetpac’s Speed Performance

Jetpac consistently delivers impressive speeds, and we’ve got the real-world tests to prove it! In cities, you’ll often see speeds over 40 Mbps, even hitting over 100 Mbps in popular spots like the UK and the USA. Even when you’re off the beaten path, you can typically expect around 20 Mbps, which is totally fine for staying connected and finding your way around.

This reliability is super helpful for travelers hopping across borders with one data package – it just keeps working smoothly without you needing to do a thing.

Jetpac makes sure you get the best network access by teaming up with top local carriers, giving you access to the best 4G and 5G networks wherever you are. Plus, our dual network access feature gives you extra peace of mind, letting you connect to backup networks if your main one has a hiccup.

Ubigi’s 5G Offerings

Ubigi offers 5G in over 40 countries, focusing on speed, seamless connection, and minimal delay. They’re all about top-notch tech to give you the best network performance where 5G is available. A cool perk is that 5G access comes at no extra charge, which is great if you’re looking for the fastest speeds and the latest network tech.

However, performance can vary significantly based on local network partnerships and infrastructure availability. So, while Ubigi shines in places with good 5G, its consistency might not be as reliable across all regions compared to Jetpac’s dual-network approach.

Feature Battle: Beyond Basic Connectivity

Modern travelers expect more than simple internet access. Let’s explore what additional value each provider delivers.

Jetpac’s Travel-Focused Ecosystem

Jetpac acknowledges that contemporary travel involves multiple touchpoints beyond internet connectivity. Every eSIM purchase includes complimentary airport lounge access during flight delays exceeding one hour, covering over 1,000 lounges worldwide. Just register your flight details (plus one companion) at least 24 hours before departure.

The game-changing feature is Jetpac’s Voice functionality, enabling direct calls to local numbers across 50+ countries, including Japan. This eliminates reliance on messaging applications when contacting restaurants, hotels, or local services that don’t utilize WhatsApp. Voice packages begin at $1.99 for 5 minutes of calling time.

Jetpac offers dual network access for most destinations as well at no extra cost. If your primary network encounters issues, you can switch to alternative networks to ensure uninterrupted connectivity. For packs that are worth 3 GB and above*, Jetpac provides free WhatsApp messaging and Google Maps access even after you run out, so you can stay connected anywhere.

The new eSIM wallet feature centralizes all eSIM profile management, allowing users to monitor multiple plans, track usage, and seamlessly switch between different data packages from one intuitive interface.

*Offer may change after publication.

Ubigi’s Technical Focus

Ubigi provides 5G connectivity at no extra cost with easy and quick setup via QR code and its user-friendly app. Their strength lies in technical execution rather than travel-specific perks.

Ubigi’s app is widely regarded as clean and intuitive, featuring real-time data tracking, top-up options, and plan switching that are clearly laid out. The interface prioritizes functionality and technical precision.

Ubigi supports seamless data tethering without any restrictions, allowing you to share your data, making it valuable for couples or groups needing shared connectivity solutions.

While Ubigi excels at delivering premium network performance and technical reliability, its focus remains purely on connectivity rather than comprehensive travel benefits.

Customer Support: Help When You Need It Most

Travel emergencies don’t follow business schedules, making reliable customer support essential.

Jetpac’s Personal Touch

Jetpac maintains strong customer satisfaction with a 4.7 Trustpilot rating from over 800 reviews. Their support team operates daily from 3 AM to 6 AM UTC, with 24/7 support launching in June 2025. Multiple contact channels include live chat, email, WhatsApp, and comprehensive help center resources.

The team’s commitment to going beyond basic troubleshooting has earned recognition from travelers facing complex connectivity challenges or unique travel scenarios.

Ubigi’s Round-the-Clock Availability

Customer support is available 24/7 via live chat and email, with most users reporting quick response times, sometimes within an hour. This constant availability provides peace of mind for travelers across different time zones.

However, some reports suggest inconsistency in support quality, with Ubigi limiting customer support to a web form and FAQs, which may not be ideal if you encounter urgent issues during your trip.

While 24/7 availability exists, the actual support experience quality can vary depending on your specific needs and timing.

Essential Questions About Jetpac and Ubigi

Can I share my connection with other devices?

Jetpac and Ubigi both let you share your data. Jetpac offers unlimited sharing on all its plans, which is great if you have a lot of devices or are sharing with a group. Ubigi also makes it easy to tether your data without any limits, perfect for couples or small groups who need to share internet access.

Do Jetpac or Ubigi eSIMs come with a phone number?

So far, Jetpac eSIMs don’t come with a phone number bundled in, but you can use their Voice feature for outgoing calls to local numbers. Voice packages start at $1.99 for 5 minutes across 50+ countries, ideal for contacting hotels, restaurants, and more.

Ubigi eSIMs are primarily data-only without integrated calling features. With Ubigi, you’ll have to use VoIP applications or messaging services like WhatsApp or iMessage to place calls.

How reliable are these providers?

Jetpac has served 300,000+ customers with a 4.7 Trustpilot rating, demonstrating strong credibility in the travel eSIM market. Their consistent performance and comprehensive features have earned positive reviews from frequent travelers.

Ubigi provides reliable, affordable, and worldwide connectivity with a focus on technical excellence and 5G performance in supported regions. Their emphasis on cutting-edge network technology appeals to users prioritizing maximum speeds and the latest connectivity standards.

The Ultimate Comparison: Jetpac vs Ubigi

Want a bird's eye view of what you’ll get out of Jetpac and Ubigi? Just check out our handy chart below:

Pricing subject to change after publication. The free WhatsApp and Google Maps features are only applicable to all packs worth 3 GB and above, and are subject to change.

Making Your Final Decision

Ubigi suits technically-minded travelers who prioritize 5G performance and don’t mind paying premium prices for cutting-edge network technology. Their approach works well for users focused purely on maximum speeds and technical reliability.

Jetpac appeals to value-conscious travelers seeking comprehensive travel benefits beyond basic connectivity. With competitive pricing, extensive features like airport lounge access and Voice calling, plus convenient management through their eSIM wallet, Jetpac provides exceptional overall value for most travel scenarios.

For the majority of travelers, Jetpac’s combination of affordability, comprehensive features, and travel-focused benefits makes it the superior choice for international connectivity needs.

Ready to elevate your travel connectivity experience? Start with Jetpac and discover how comprehensive travel technology can transform your adventures.